Security & Privacy

Security & Privacy

  1. Privacy Policy: Data Collection and the Fundamental Law of Data Privacy (LOPD)
  2. Verification of Personal Details
  3. Cookies
  4. Security
  5. Consent

1. Privacy Policy : Data Collection and the Fundamental Law of Data Privacy (LOPD)

The privacy of your personal data is of maximum importance to us. Therefore, we will only use your name and other personal information under the stipulations of the current privacy policy. We will only access your personal information in order to complete business transactions with you.

We only use your personal information for completing your purchase orders and for processing any future complaints that may arise. Personal data can refer to: title, name, gender, email address, postal code, postal address, delivery address (if different from postal), home phone and mobile number, fax number, payment details, card or bank account details, IP address, etc.

In accordance with the implications of the Fundamental Law 15/1999 of the Privacy of Personal Details, of 13 December, Funimascot informs you of the existence of a personal details file create by, and under the responsability of Funimascot. The file includes details obtained from the website "www.funimascot.com" , which is registered in the Spanish National Institute of Data Privacy.

The file is used to: ensure that the order is sent to the right person at the right address, respond to any queries that we receive and send out all the necessary information regarding purchases and products, such as promotional information, via email or other means of communication (e.g. via SMS).

In accordance with the stipulations of the Fundamental Law 15/1999 of the Privacy of Personal Details, you will have the right to alter, cancel and with hold all of the personal information featured in your file at any time. To exercise this right, contact us via email at info@funimascot.com or via post at Funimascot, C/ Jerónimo Zurita 13 Planta 4 Oficina B. 50001 Zaragoza (España). Please include your full name and user email address in each inquiry.

Funimascot is committed to uphold the utmost caution and confidentiality regarding the information we receive, and to use it solely for the aforementioned purposes. In accordance with the current legislation of data privacy, Funimascot is committed to exercising the appropriate level of security with our customers’ information, as well as making available the means to avoid the loss, misuse, alteration, unauthorised access and extraction of this information.

The current Privacy Policy will be in force each time that you access our website "www.funimascot.com".

Funimascot assumes that the information is provided to us by those authorised to do so, and therefore assume that it is correct and accurate. It is your responsibility to update your personal details. Funimascot will not take responsibility for their clients’ outdated information.

2. Verification of personal information

In instances of formalizing a credit agreement and sending the bill to the client after placing the order, Funimascot reserves the right to request a credit report from a reputable Spanish credit rating agency. The information obtained will not be used for any other purpose.

Funimascot also reserves the right to use your personal information for purely statistical purposes in market studies and surveys.

Regarding competitions, our clients’ personal information is used to notify winners and advertise our offers. For more information on this matter, please consult the participation terms and conditions for our competitions.

Unless the present Privacy Policy indicates others, we will NOT sell or reveal your personal information to a third party without your permission, except in the case that that the present Privacy Policy requires that we do so.

3. Cookies

It is not necessary to activate cookies to access our website. However, it should be noted that in order to use the “Cart” and solicit orders, it is necessary to activate cookies. “Cookies” are small text files that allow your computer to be identified as a sole user in our server each time you enter different pages of our website. Theses files are stored by your internet browser in your computer’s hard drive. Cookies can be used to recognise your IP address, saving you time when you browse our website.

Cookies are mainly used so that our website is easier and more comfortable to access (e.g. by remembering your identity when trying to amend your credit card details, so that you don’t have to enter your email address again). However, they can also be used for retargeting by showing you the products that interest you the most. Retargeting technology allows us to advertise products that you have previously shown interest in, including those that are related to ones seen on other websites. This way we can show our users the products that are most relevant to them, by analyzing their behaviour from the information gathered by cookies. This type of information is anonymous; no personal details are stored on our users’ profile.

It is possible that your browser does not allow the activation of cookies, which will restrict your use of the website. We assure you that our use of cookies does not contain viruses or personal information.

Our website utilises Google Analytics, an analytical service of Google, Inc. (“Google”). Google Analytics uses cookies, text files stored on your computer, with the aim of carrying out an analysis on the conduct of internet users.

The information generated by cookies regarding your use of our Website (including your IP address) will be sent and stored by Google to the internet servers of the United States. Google will use this information to evaluate your use of our website, compile an activity report of the website and provide other services related to website activity and internet use. Google can also disclose this information to third parties in the case that it is stipulated by law, or in the case that said third parties are represented by Google. Google will not include your IP address in any other piece of data stored by Google. You can reject the use of cookies by changing your browser settings. In saying this, it is important to remember that adjusting these settings may impede you from enjoying the full functionality of our website.

Use of our website implies your consent for Google to use your information for the aforementioned activities.

4. Security

In order to provide maximum security in our payment system, "www.funimascot.com" uses a secure payment system from leading financial entities in the e-commerce arena.

This way, your confidential details are sent in an encrypted format (SSL) directly to the corresponding entity. The encryption system SSL that we use guarantees top security and confidentiality upon sending your details through the network.

Your credit card details are not stored in any of our databases. They are only used at the virtual POS (Point of Sale) of our financial entities’ secure payment gateway.

5. Consent

In accordance with the stipulations of the Fundamental Law 15/1999 of the Privacy of Personal Details, we inform you that by completing any form found on our website www.funimascot.com or by sending us any emails, you are consenting to the conditions of our Privacy Policy, such as the permission for Funimascot to handle the personal information that you submit to us.

Our users do not provide us with any personal information, nor are they obligated to, simply by visiting the website. Our customers agree to browse our website and utilise its content correctly, without committing any kind of fraudulent behaviour.